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Our Opportunities

Find the job of your dream !

Multilingual Trainer

City : Athens

Job : Trainer

We are now looking for a Trainer to join our brand-new project and guide the newly formed team to success. 

 

Responsibilities :

  • Prepare supporting material, the room (reservation & ensure functioning), as well as all the documents/equipment necessary for the training session

  • Complete the administrative tasks and training documents

  • Validate the correct completion of the documents and their transmission /archiving for the project

  • Measure the effectiveness of the training

  • Identify training needs and suggest actions accordingly

  • Work with performance coaches / managers to accompany underperforming employees

  • Plan training actions, according to production demands, and enforce it

  • Make sure the training actions are well guided and the procedures respected

  • Ensure that the training actions are performed according to the obligations enforced by the branch

  • Deliver the training actions while making sure the production constraints and the quality requirements are respected

  • Ensure the tutoring and the monitoring of the self-delivered training

  • Ensure training follow-up, by explicit demand of the team leader or project manager, and identify the difficulties of trainees, in order to suggest complementary training actions

 

Requirements :

  • Bachelor’s degree in business administration or a Related Field

  • A passion for travelling and tourism

  • 2+ years of working experience in contact center or customer service environment

  • Strong oral and verbal skills

  • High level knowledge of Windows/MS Office

  • Ability to work autonomously/independently

 

 

The Company offers :

  • Competitive remuneration package

  • Opportunities for international Career through Webhelp International Mobility program

  • A challenging working environment 



 

Why Should you apply :

The company: Headquartered in Paris, France, the company has grown its revenues by more than 250% in the last 4 years by investing in its people, the environment they work in and developing its analytical and operating capability to deliver a transformational outsourcing proposition that addresses the challenges of an omni-channel world. Webhelp is owned by its management and KKR, a leading global investment firm, as of March 2016.
More information can be found at www.webhelp.com



 
The people: Our clients are seeking teams of bright and diverse individuals to work in a brand-new contact center which offers a wide range of support to users throughout the World. Teams are fully multilin
gual and you will work within a truly international organization and team. Do you want to build a career within a new multinational fast-growing company in Greece? Are you interested in working for an innovative, technology driven company? If you say yes to these two questions, then we are waiting your application!



 

Non- Discrimination: Webhelp sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.
 



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