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Our Opportunities

Find the job of your dream !

Customer Care Advisors for Luxury Products - Native French Speakers

City : Athens

Job : Customer Advisor

 

Responsibilities :

  • Manage incoming calls/emails
  • Ability to understand / agility on different processes from different brands
  • Sensibility on cosmetics/perfumes
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team targets and call handling quotas
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

 

Requirements :

  • Proven customer support experience or experience as a client service representative
  • Native in French
  • Good level of English
  • Good MS Office skills
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively 

 

 

The Company offers :

  • Competitive remuneration package
  • Opportunities for international Career through WEBHELP International Mobility program
  • A challenging working environment


 

Why Should you apply :

Our clients are seeking teams of bright and diverse individuals to work in a brand new contact centre which offers a wide range of support to users throughout the World. Teams are fully multilingual and you will work within a truly international organization and team. Do you want to build a career within a new multinational fast growing company in Greece? Are you interested in working for an innovative, technology driven company? If you say yes to these two questions, then we are waiting your application!



 

Non Discrimination: 
WEBHELP see diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.
 

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